visto da Tullio Pascoli
THE EXPERIENCE ECONOMY (James H. Gilmore) https://www.goodreads.com/book/show/619718.The_Experience_Economy?from_search=true
MASS CUSTOMIZATION https://www.goodreads.com/book/show/2231221.Mass_Customization?from_search=true
INFINITE POSSIBILITY (Kim C. Korn; James H. Gilmore) https://www.goodreads.com/book/show/10829821-infinite-possibility?from_search=true
FIELD GUIDE FOR THE EXPERIENCE ECONOMY https://www.goodreads.com/book/show/20350645-field-guide-for-the-experience-economy?from_search=true
DO YOU WANT TO KEEP YOUR CUSTOMER FOR EVER? https://www.goodreads.com/book/show/7786640-do-you-want-to-keep-your-customers-forever?from_search=true